Both. Some clients engage us for a specific build or audit. Others retain us for ongoing server management or development. We scope each engagement clearly before starting.

Most infrastructure work — monitoring, patching, configuration, incident response — is handled remotely by design. We establish secure access during onboarding and work from there. You get regular reporting and direct communication.

It starts with an audit of your current environment — systems, access controls, network configuration, and exposure. From there we produce a findings report with a prioritized remediation plan. Ongoing monitoring and hardening can follow.

Yes. We assess what you have and work within it where sensible, or recommend changes where something is genuinely problematic. We don't require you to migrate to specific platforms.

We define scope in writing before any work begins. Fixed-price for defined deliverables, retainer for ongoing work. No ambiguous hourly billing on projects.